Online Touch Support

Online Touch Support / Technical & Troubleshooting

Technical & Troubleshooting

PDF tips, requirements and answers to troubleshooting questions.

Technical

What are the required system configurations? What types of documents can I upload?

PDF Information

What are the required PDF specifications? How can I reduce the PDF size? How do I combine several PDFs into one publication? Are links and email addresses in the PDF automatically detected? How do I export a PDF from Adobe InDesign?

Troubleshooting

What to do when a conversion problem occurs? What to do when my PDF is not uploading? What to do when my publication is quarantined?