What to do when my PDF is not uploading?

Make sure you have an active internet connection and your flash player is up to date by visiting this link: http://get.adobe.com/flashplayer/.

Also make sure you have cookies enabled and no browser plugins or other software installed or security settings that may interfere with Online Touch.

Check the PDF settings and upload the PDF again.

If you are connected to a company network and facing problems, contact the company system administrator for assistance.